What to expect from the consumer in 2027

21.01.2026 г.
What to expect from the consumer in 2027

The beginning of the year is an excellent time to look into the future, so especially for you, we have prepared an overview of consumer trends for 2027 based on data from the authoritative analytical trend bureau WGSN, so that you and your company can not just follow the market, but stay ahead of it.

Your clients will change, and with them — their expectations, emotions, and ways of interacting with brands.

1. Strategic Joy - «Strategic Joy»

After a period of stress, boredom, and emotional overload, in 2027, conscious joy, combined with a sense of purpose, will come to the forefront. Buyers will strive for self-discovery, inspiration, play, and inclusivity - and expect the same from brands.

Nearly 60% of respondents in Australia and New Zealand stated that playful and humorous brands evoke more sympathy in them.

How to proceed?

Incorporate elements of joy and play into your product, store, or marketing. Create spaces and collections that encourage experimentation, imagination, childlike wonder («kid intelligence» ), shared emotions, and healthy habits.

2. Witherwill - «The Craving for Freedom from Responsibility»

In response to a chronic feeling of fatigue and loneliness, people will seek ways to make their lives easier — slowing down, reducing the number of tasks, choosing conscious «digital disconnection», and valuing real communication more.

People are tired of overload and want to take care of themselves. They will value brands that help them rest, relax, and feel accepted.

What's the plan?

Simplify the customer journey, eliminate unnecessary «notifications» (both literally and figuratively), offer collections for relaxation, create points for calm shopping, and support initiatives for digital detox.

3. Suspicious Optimism - «Suspicious Optimism»

The lightning-fast development of technology generates mixed feelings: admiration for the possibilities, fear of the consequences, and disappointment due to past failures. Your clients will simultaneously hope for the best and approach everything new with caution, especially regarding AI.

Trust is becoming the new currency. People are looking for brands that use technology honestly and transparently.

How can you use that?

Talk about your technologies openly, explain how they work, protect data, and show how AI and innovations in your business genuinely improve customers' lives.

2027 is a time when clients will choose brands that make their lives more joyful, simpler, and more honest. Boldly experiment, implement conscious joy, care for the comfort and mental well-being of buyers, work on trust — and your brand will undoubtedly become the choice of the new generation of consumers.

If you are planning to outpace your competitors and increase turnover, then we are waiting for you at the cross-industry exhibition of the light industry «Interfabric», where under one roof at Crocus Expo you will find:

- a fabrics exhibition,

- a home textiles exhibition,

- a technical textiles exhibition,

- a sewing equipment exhibition,

- a non-woven materials exhibition,

- a fashion exhibition,

- a textile industry exhibition.

 

See you in the new season of «Interfabric»!


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